Community Banking Success Begins With Relationships
At Master Savings Bank, our mission is to serve our customers within the communities we represent. Since 1922, our institution has had a presence in Northeast Missouri dedicated to this mission and owe this success to our past, present and future employees.
Job Description
The Head Teller is responsible for the day-to-day supervising, training, and developing of tellers; and serves as the main contact for tellers to assist them in resolving teller transactions, balancing issues, and cash outages.
Job duties and responsibilities include, but are not limited to:
- Supervises, trains, and helps other tellers to perform duties effectively & efficiently
- Helps tellers handle and resolve customer / teller transactions and balancing issues
- Oversees and manages the cash vault, orders, and ships money / Manages ATM
- Processes financial transactions in accordance with bank policies and procedures while maintaining daily & accurate drawer balancing
- Schedule tellers who will work on Saturday’s (will include some Saturdays from 9 to 12 for you)
- Open accounts including personal, non-personal, and IRA’s; following correct procedures and policies
- Improve customers banking experience by ensuring the customers are addressed promptly and their needs met accurately
- Ensure confidential customer information is properly protected and only used for official purposes
The successful candidate will have:
- Good communication skills
- General computer skills
- Attention to detail
- Ability to multi-task
- Confidentiality
- Ability to supervise closely
Preferred Position Requirements
- High school education or its equivalent.
Regular hours are from 8:00 to 4:00 Monday through Friday (drive-thru open until 5:00pm on Fridays) and some Saturday’s from 9:00 to 12:00. Benefit package includes health, dental, vision, life, and long-term disability insurance. We offer paid vacation, sick time, and Holidays. We also offer a 401(k) plan with both pre-tax and Roth options.